HOW TO WRITE POLICY AND PROCEDURE MANUAL
Written policies and procedures should be at the heart of every organization. The objective of policies and procedures is to document an organization’s policy for operation and the procedures necessary to fulfill that policy.
Policies and Procedures answer the “what” and “how” questions for individuals within an organization. For example, “What is the company’s policy regarding working from home?” and “How do I get permission to work at home?” Written documentation will allow for consistent treatment across the company.
Policies and Procedures also help to create an internal control framework. It is this internal control framework that management will rely upon and that will ensure the company’s objectives are being met.
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